Managing an Angry Public
Understanding how your neighbors perceive the risks you pose is critical to effectively responding and, therefore, reducing those concerns. Our customized workshop, How to Handle an Angry Public, helps identify your stakeholders, develop and target key messages for effective communication, and build meaningful relationships with your community. These skills are crucial for interaction during public hearings or forums. We provide a simple process for defusing angry people while communicating your messages.
Your company spokesperson is not the only ambassador for your company. Other leaders often are called upon to address civic organizations and other community groups to share important information and build rapport with your community. Ann Green Communications’ workshop on Presentation Training instructs your employees in how to create messages with the audience in mind, prepare an outline or script and sharpen their communications skills. Participants will learn to effectively use a presentation as a tool to convey your company’s messages.