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We enable clients to build open and honest relationships with stakeholders through effective communication strategies.

 
 

 

 
   

 

public outreach

     

 

Community Advisory Panels

Ann Green Communications’ professionals are seasoned veterans from media and public relations and public administration fields. Our experience has shown us that trust is essential for meaningful and sustainable relationships between businesses and their constituencies.

From our long-term experience in the chemical industry, we have seen the necessity of building bridges from plants to neighborhoods. Our most successful, enduring bridge is the community advisory panel.

Ann Green Communications organizes, manages and facilitates scores of community advisory panels (CAPs) across the country, perhaps more than any other firm. We have seen first hand how trust is built from the face-to-face, candid discussions of mutual interests and concerns. Panels allow emotional and difficult issues to be explored in an atmosphere that strives for win-win solutions. Our trained facilitators use team-building and problem-solving techniques to assist our clients and their constituencies to overcome difficult, sometimes seemingly insurmountable hurdles to finding the best path for all involved.

Our expertise with CAPs in the chemical industry is now benefiting other industries including petroleum, paper, coal, phosphate mining, cement, and utilities. The businesses we serve recognize how important the good will of their key audiences is to their success, even survival. The chemical plant or refinery manager gets much-needed support from the neighbors on his CAP and is granted critical operating permits. The utility operator learns from the customers on her liaison panel about service issues that need addressing. The investment in time and money in a community advisory panel has come back many fold to their bottom lines.

Our clients also benefit from the third-party, independent facilitation and leadership we provide our CAPs. Professional, experienced facilitators lead participants to resolution and avoid needless confrontations that hinder long-term relationships. In addition, we bring ideas for meaningful group activities that build teams and solve problems. Our administrative support staff assures meeting details and correspondence are handled properly and always take the time to make panel members feel an important part of the process.

Ann Green Communications has developed successful relationship-building mechanisms for many companies in locations across the country. Others may be able to run a meeting, but true understanding of the dynamics of the panel process and the leadership skills to make them the best possible investment of your time and other resources means hiring the best—Ann Green Communications.

 

Remediation

Public participation is the key to Ann Green Communications’ approach to developing and implementing communications plans for remediation projects. Our professionals work with clients cleaning up Superfund and Resource Conservation and Recovery Act (RCRA) and Brownfields sites. Where there is off-site contamination or the potential for it, our programs enable the public to have input to the cleanup process. This two-way communication link between the public and the clients results in trustful relationships.

Public participation may take many forms with Ann Green Communications, such as: community liaison panels (CLP), public availability sessions in association with milestone events in which community members can meet with potentially responsible parties (PRPs), contractors and agency officials, individual meetings with key local officials, and individual meetings with adjacent property owners.

Ann Green Communications provides overall coordination and management of the communication process by:

  • Identifying the current status of communication about the project,

  • ascertaining key stakeholders’ views,

  • developing and implementing a detailed communication plan, and

  • coordinating communication activities with regulatory agencies
     

 

Public Relations

Ann Green Communications has been providing clients communications consultation since 1991. In that time, the company has grown to include a wide variety of expertise, knowledge and talent. Our team of consultants is knowledgeable in all areas concerning public issues, crisis communications, environmental issues, and community relations. We bring public relations expertise from years of experience in news broadcasting, public affairs, corporate communications, public relations, marketing and management. Further, the last decade has provided opportunities to develop innovative areas of practice, including Public Outreach Programs, Communications Training, Stakeholder Relationship Management and Emergency Preparedness Exercises.


Public Relations services may include the following:

  • Community Relations

  • Crisis Communications

  • Employee Communications Support

  • Feature Story Development, Placement and Publicity

  • Issues Management and Strategic Communications

  • Media Relations

  • Special Events/Exhibits/Conferences

 

 
 

300 D Street, South Charleston, WV  25303   304-746-7700

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