Ann Green Communications

Emergency Preparedness

Crisis Communications Planning and Management

Companies know planning means everything when it comes to handling an emergency well. While no operation is completely risk-free, it is important every precaution is taken to ensure a community is as safe as possible from an incident. The people living in these communities want to be assured their concerns have been addressed. What they don’t always recognize is that planning extends beyond emergency response. The comprehensive crisis management approach incorporates crisis communications planning.

Ann Green Communications consultants have been working with clients for years on both a local and national level to design, evaluate and execute the necessary steps to communicate effectively during an emergency.

Crisis Communications Planning and Management Counseling assists clients in:

• Developing sound crisis communications
• Designing effective written crisis communications plans,
• Building crisis communications teams,
• Teaching team members their roles and responsibilities - before, during and after incident,
• Identifying and filling voids in communication to the public during a crisis,
• Developing messages that get your information across in a proactive and productive manner,
• Developing potential questions and answers,
• Responding effectively during a crisis,
• Preparing communities to Shelter-in-Place in the face of airborne hazards, and
• Helping team members become comfortable interacting with persistent media as well as upset neighbors.

 

Our crisis communications plans are designed to be integrated into your existing emergency response plans. They include specific roles and responsibilities for your employees, with pre-planning guidelines, pull-out checklists to use during the crisis, and a post-incident evaluation process.

Homeland Security Issues

The events of September 11, 2001, forever changed the lives of all Americans. No one will ever look at an industrial neighbor in the same way. More than ever, communicating security and safety to your neighbors is essential.

In response to the threat of terrorism, many industry and trade organizations have developed security guidelines.

Meeting these security obligations is vital. So is communicating them effectively.

Ann Green Communications’ Communicating Security Requirements to a Concerned Public training program will:

• Show you how to put your risk into perspective,
• Teach you how to be proactive with the media, and how to develop effective strategies when the media is looking for a security angle to a story,
• Help you develop key messages and talking points to handle questions from the public, media and other stakeholders,
• Prepare you to respond if media or environmentalists manage to sneak onto company property,
• Share specific examples of how and what to communicate when Department of Homeland Security elevates the level of security.

 

Shelter-in-Place Training for Schools and Communities

Ensuring affected neighbors understand their roles in a crisis is critical to building thorough emergency plans. Shelter-in-place is an integral component of those plans. Ann Green Communications consultants assist companies and communities in developing and implementing shelter-in-place plans. Our trainers have worked with communities across the country to ensure such plans are in place and people know what to do.

Ann Green Communications offers a turnkey program that includes:

• Comprehensive plans for near neighbors, schools, day care centers and businesses,
• Brochures, introductory letters, posters and newsletters to promote the program,
• Methods for reaching into homes with the information,
• News releases, public service announcements and advertisements for media outreach,
• Materials to use when working with youth,
• Training to ensure those delivering the program are prepared with messages and answers to important questions, and
• Steps to use for building partnerships with key stakeholders, such as emergency response organizations.

 

Shelter-in-place is often the best first response to an emergency involving airborne hazards. Ann Green Communications knows how to help communities understand the importance of this concept and to train stakeholders in the actions needed to implement it. Our programs are comprehensive and easy to understand and execute.