emergency preparedness

Crisis Management
Companies know planning means everything when it comes to handling a crisis well. While no operation is completely risk-free, it is important that every precaution is taken to ensure a community is as safe as possible from an incident. The people living in those communities want to be assured their concerns have been addressed. What they don’t always recognize is planning extends beyond emergency response. The most effective crisis management approach includes crisis communications plans.

We at Ann Green Communications have been working with clients for years to design, evaluate and execute the necessary steps to communicate effectively during an emergency.

Crisis Management Counseling assists clients in:

• Building a crisis communications team,

• Teaching team members their roles and responsibilities--before, during and after an incident,

• Identifying key stakeholders in your community and within your company,

• Identifying and filling voids in communication to the public during a crisis,

• Developing messages that get your information across in a positive manner,

• Developing potential questions and answers,

• Helping team members become comfortable interacting with persistent media as well as upset neighbors.
   

Our consultants know what the media is looking for and why neighbors become upset. Through our years of interacting with communities across the country, we have designed a program that will help you be prepared to respond.


Homeland Security Issues
The events of September 11, 2001, changed the lives of all Americans. No one will ever look at an industrial neighbor the same way. More than ever, communicating security and safety to your neighbors is essential.

In response to the threat of terrorism, many industry and trade organizations have developed security guidelines.

Meeting these security obligations is vital. So is communicating them.

Ann Green Communications’ Communicating Security Requirements to a Concerned Public training will:

• Show you how to put your risk into perspective,

• Teach you how to be proactive with the media, and how to benefit from media looking for a security angle to a story,

• Help you develop key messages and talking points to handle questions from the public, media and other stakeholders if media or environmentalists manage to sneak onto company property,

• Share specific examples of how and what to communicate when Department of Homeland Security elevates the level of security.

Shelter in Place
Ensuring a community understands its role in a crisis is critical to building thorough emergency plans. Shelter in place is an integral component of those plans. We at Ann Green Communications are experienced trainers in helping companies and communities develop and implement shelter-in-place plans. Our trainers have worked with communities across the country to ensure such plans are in place and people know what to do.

Ann Green Communications offers a turnkey program that includes:

• Comprehensive plans for near neighbors, schools, day care centers and businesses,

• Brochures, introductory letters, posters and newsletters to promote the program,

• Methods for reaching into homes with the information,

• News releases, public service announcements and advertisements for media outreach,

• Materials to use when working with youth,

• Training to ensure those delivering the program are prepared with messages and answers to important questions, and

• Steps to use for building partnerships with key stakeholders, such as emergency response organizations.

Shelter-in-place is often the best first response to an emergency involving airborne hazards. Ann Green Communications knows how to help communities understand the importance of this concept and to train stakeholders in the actions needed to implement it. Our programs are comprehensive, easy to understand and execute.